You are now ready to chat with Pooja.
Pooja:
Thanks for contacting EA Help! My name is Pooja how may I help you?
you:
hello could you please help me. i got Razer products and want Razer dog tag in BF3, how can i get it?
Pooja:
Where did you purchase the game from?   
you:
game from origin
you:
ah no
you:
i mistake
Pooja:
Please provide me the order number and the last 4 digits of the credit card used to place the order.
you:
local store
you:
no no
you:
i mistake
Pooja:
Okay.
Pooja:
I would like to inform you that this is a promotional item you need to purchase it.
you:
eh
you:
i think its combo
you:
like gift for users of Razer products
Pooja:
Please allow me some time to find the information that you are looking for.   
you:
okay
Pooja:
May I have the email id?
you:
mail@mail.ru
Pooja:
Thanks!!!
Pooja:
Which platform (Xbox 360, PC, PS3) are you playing the game on?   
you:
PC
Pooja:
Okay.
Pooja:
I would like to inform you that as you are EA loyal customer as one time exception I'm providing you the dogtag.
you:
oh wonderful, thx
Pooja:
I have made some changes to your account. Please try to login again, let me know if the issue persists.   
Pooja:
Additionally, as a valued player, we would like to offer a small token of our appreciation in the form of a 20% discount offer for the ORIGIN Store! Please wait while I generate one
you:
ok whait a sec
Pooja:
This discount code is valid for one month, and can be redeemed for any game purchase on http://store.origin.com. Here is your discount coupon "77NWC-EAPAJ-S76D4" which you can use on the ORIGIN store for your next purchase.
you:
oh wondeful
you:
but Razer dog tag dosnt appear
Pooja:
It will appear after some time.
you:
ah ok thx
Pooja:
I have manually added in your account.
you:
thx for help
Pooja:
My pleasure.
Pooja:
Thank you for contacting EA. Is there anything else I can help you with today?
you:
no its all good

Bipi:
Thanks for contacting EA Help! My name is Bipi how may I help you?
you:
hello could you please help me. i got Razer products and want Razer dog tag in BF3, how can i get it? I Think its promotion for the EA loyal customer
Bipi:
Let me see if I can some up with some help.
Bipi:
Send me your email address.
you:
мыло
Bipi:
Thank you for the email address. Please give me a minute while I look into this.
you:
Okey
you:
Okay =)
Bipi:
Thanks for waiting.
Bipi:
I can see that Dog tags has been already entitled on the account.  
Bipi:
Also, regarding the Razer products then please keep on playing the game they get unlock after reaching certain levels.
you:
But i didn't have the "Razer Snake" dogtag. Got Alienware, Dr.pepper's, Act of valor and others.
you:
maybe you can add this manually? Because i got a lot of razer products
Bipi:
The whole dog tags pack has been added on your account. The above tags will automatically open up when you reach a certain level.
you:
Oh, okay, thanks!